What criteria are used to distribute service requests?

What criteria are used to distribute service requests?

The service requests are distributed according to two main criteria: Location Skills If more than one partner qualifies for the service request based on their skills and location, a ranked list is calculated for distribution. The following criteria are included … Continued
How is a service request accepted?

How is a service request accepted?

Service requests are sent to multiple partners to provide customer response security. Our partners receive a notification when a service request is received. Click on the Accept button in the Mila Partner App to accept the request. If the service … Continued
How do I get paid?

How do I get paid?

We transfer your payment with commission/service fee deducted for each service order directly to the account (IBAN number) you have provided to us. Our payment provider Adyen requires a confirmation that the given IBAN belongs to your account. Friend Mila … Continued
Is the price for Mila services negotiable?

Is the price for Mila services negotiable?

Service from a Mila Friend All service packages provide a recommended maximum price. This is a recommended retail price for the selected service. The actual price of the service that you consult directly with the customer may differ.   Service from … Continued
How do I close a Swisscom incident?

How do I close a Swisscom incident?

In certain cases, it becomes clear when you arrive to carry out the service that it cannot be completed (missing material, Internet not working etc.). This issue can be recorded in the Mila App. You must also report the incident … Continued