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Prices & Payment
All about the service pricing and payment execution
How do I get paid?
All Mila services payouts are done on the IBAN account you have indicated in your partner portal. Mila Friend in Switzerland, Germany, France or Austria When booking the service, the client is given the possibility to choose between invoice and credit card payment methods. invoice: after successfully closing the service via the Mila App, Mila sends an invoice (in your name) to the client. In the meantime, you recei
Is the price negotiable?
Changing the service price (without changing the service package) is strictly authorized in the following situation: for a Mila Friend (not a Mila Pro) in Switzerland, Germany, France and Austria (not in the United Kingdom) if the client explicitly agrees with it before the service takes place If no agreement is found between the Friend and the client, the partner has to cancel the service, and indicate
Can I receive cash payments?
Cash payments are strictly authorized in the following situation: for a Mila Friend (not a Mila Pro) in Switzerland, Germany, France and Austria (not in the United Kingdom) if the client explicitly requests it Despite a cash payment, closing the service and getting the signature of the client, remain mandatory. You also need to indicate the new payment method “cash”, via the Mila App.
The client did not pay, what to do I do?
When booking the service, the client is given various options on how to pay. If you are registered as a Mila Pro or in the United-Kingdom, Mila is able to guarantee you the payment regardless of the chosen payment method. However, this is not the case if you are registered as a Mila Friend, since you are not a sub-contractor of Mila. Therefore, for clients that have selected the invoice as payment method, Mila is sending the _invo
How can I pay the Mila commission?
As a Mila Friend, you receive in certain cases the service payout directly from the client. In that setting, the Mila commission has not yet been retrieved. Therefore, you need to manually pay it back. If the client pays by credit card or if you’re a Mila Pro, the Mila commission is already deducted from the payout you receive on your bank account. For each service you perform, you can find the corres