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FAQ & Mila Terms
Tips for Mila clients and partners, as well as Mila policies
How are service requests distributed?
Right after the service has been booked, the distribution algorithm starts calculating. To find the most suitable Mila Partner, different data are analysed and points are allocated to each potential partner. Here are the elements that are looked at: Partner Type: depending on the booked service package, a Mila Friend or Mila Professional is getting requested - for Friends packages, Pros are also requested but with lower priori
How to delete my profile?
Do you want to leave the Mila community? That your profile can be deleted and your data anonymised, please write to
and indicate your complete name and email you registered with on Mila. If you still want to keep your data in case you're joining back the Mila community, feel free to ask for deactivation of your profile instead of being completely deleted.