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Without your signature, no payment will be initiated.
At Mila, you only pay for a successful service. In other words, as long as you do not sign via the partner’s smartphone, the service is not successfully closed, and no payout is entered.

If the Mila Partner cannot provide the service successfully, he reports an unfinished service via the Mila App, and the Mila team will contact you to resolve any issue.

If you have any doubt, you can always contact the Customer Service team at [email protected] or by phone under:
Switzerland: +41 (0) 43 508 01 92
Germany: +49 (0) 322 21 09 83 40
France: +33 (0)9 74 59 41 02
United Kingdom: +44 (0) 20 3808 4619
Austria: +43 (0) 720 88 09 67
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